AM Front Desk & Guest Experience Associate

Mr C. Hotels; Canton (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free shuttle

Breakfast and dinner included

WiFi and parking

Job summary

Mr C. Hotels in Canton, OH seeks a front desk associate to greet guests, check them in/out, assist with pre-registration and reservations, and handle charges using the Front Office system.

The role requires a strong work ethic, team spirit, and flexibility for AM shifts (7:00am–3:00pm) including weekends and holidays; in-office position with a friendly, guest-focused team. Knowledge of rates/discounts and cancellation policies, plus front office software, are a plus.

Qualifications

• High work ethic and self-initiative.
• Ability to work varying schedules including weekdays, weekends, and holidays for AM shift (7:00am–3:00pm).
• Team-oriented with a focus on guest experiences.
• Ability to work in a standard office environment.
• Prolonged sitting/standing and typical office duties.

Responsibilities

• Greet and check guests in/out; assist with pre-registration and reservations.
• Post charges accurately and efficiently; handle cash/credit card payments.
• Maintain working knowledge of Front Office system and daily transactions.
• Review reservations and block rooms per requests; know rate codes and discounts.
• Understand cancellation procedures and relocation procedures when needed.

Skills

Customer service

Team player

Effective communication

Multitasking

Tools

Front Office software

Job description

Mr C. Hotels in Canton, OH seeks a front desk associate to greet guests, check them in/out, assist with pre-registration and reservations, and handle charges using the Front Office system.

The role requires a strong work ethic, team spirit, and flexibility for AM shifts (7:00am–3:00pm) including weekends and holidays; in-office position with a friendly, guest-focused team. Knowledge of rates/discounts and cancellation policies, plus front office software, are a plus.