ALTCS Field Care Navigator (AZ) – In-Home Support

Taleo; Show Low (AZ); On-site; USD 68,770,000 - 123,213,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

401k and stock purchase options

Job summary

UnitedHealth Group in Arizona is seeking a Field Care Coordinator (Case Manager) to support ALTCS members with low-to-medium complexity needs across Navajo and Apache Counties, including Show Low. The role combines in-home field visits and telephonic contact to assess medical, behavioral and social needs.

You will develop person-centered care plans, coordinate with providers, educate members for self-management, and assist with transitions after ER visits or SNF admissions.

Qualifications

• 2+ years of case management experience serving members with SMI
• 1+ years of case management experience serving elderly and/or persons with physical or developmental disabilities
• 1+ years of experience with MS Office (Word, Excel, Outlook)
• Driver’s License and reliable transportation required

Responsibilities

• Engage members in needs assessments covering medical, behavioral, functional, cultural, and socioeconomic factors
• Develop and implement person-centered care plans
• Coordinate with internal care team, providers, and community resources
• Provide education and coaching to promote self-management
• Support discharge planning and care transitions after ER/SNF events
• Advocate for members and families as needed

Skills

Case management

MS Office

Driver's License

Transportation

Travel 50%

Education

Bachelor’s degree in Psychology

CCM certification

Tools

MS Office

Job description

UnitedHealth Group in Arizona is seeking a Field Care Coordinator (Case Manager) to support ALTCS members with low-to-medium complexity needs across Navajo and Apache Counties, including Show Low. The role combines in-home field visits and telephonic contact to assess medical, behavioral and social needs.

You will develop person-centered care plans, coordinate with providers, educate members for self-management, and assist with transitions after ER visits or SNF admissions.