Allergy Care Coordination Specialist

Nemours; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Nemours seeks a Medical Practice Coordinator-Allergy at our Wilmington, DE campus. The role focuses on scheduling patients, maintaining EPIC templates, managing waitlists, and supporting the clinical team to ensure efficient clinic flow.

Strong administrative and communication skills are essential. Responsibilities include overseeing divisional schedules, coordinating meetings, handling inquiries from patients and providers, and ensuring accurate timekeeping and CME records.

Qualifications

• High School Diploma required.
• Associate or bachelor's degree preferred, but will consider equivalent years' experience and enrollment in degreed program.
• 1-3 years of job-related experience required.

Responsibilities

• Facilitate access to care by scheduling patients at all Nemours sites.
• Manage divisional EPIC templates and schedules for providers.
• Triage calls and coordinate with patients, physicians, and insurance providers.
• Ensure timekeeping and PTO processes are accurate for department staff.
• Support division leadership and clinical providers with administrative tasks.

Skills

Scheduling

Communication

Coordination

Customer service

Attention to detail

EPIC navigation

Education

High School Diploma

Associate or Bachelor's degree preferred

Tools

EPIC

Qlik

Outlook

Kronos

Job description

Nemours seeks a Medical Practice Coordinator-Allergy at our Wilmington, DE campus. The role focuses on scheduling patients, maintaining EPIC templates, managing waitlists, and supporting the clinical team to ensure efficient clinic flow.

Strong administrative and communication skills are essential. Responsibilities include overseeing divisional schedules, coordinating meetings, handling inquiries from patients and providers, and ensuring accurate timekeeping and CME records.