Alaska Public Assistance Eligibility Specialist

State of Alaska; Juneau (AK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits

Job stability

Flexible schedules

Job summary

State of Alaska's Division of Public Assistance is hiring an Eligibility Technician 2 to join the statewide Public Assistance Eligibility Team in Juneau. You will assess clients' needs, explain program requirements, and determine benefits while interacting with the public in a respectful, empathetic manner.

The role emphasizes accuracy, timely case processing, and adherence to federal and state rules. This on-site position offers stability, comprehensive benefits, and opportunities for growth

Qualifications

• Knowledge of federal/state government or public assistance regulations, policies, and procedures.
• Ability to evaluate financial, personal, medical, and household information to determine eligibility.
• Experience handling client information with accuracy and discretion.

Responsibilities

• Assess clients' needs and provide information or assistance.
• Explain program requirements and determine benefits.
• Interact with the public empathetically and resolve issues.

Skills

Customer service

Technical competence

Oral and written communication

Problem solving

Education

Post-secondary education in social services

Job description

State of Alaska's Division of Public Assistance is hiring an Eligibility Technician 2 to join the statewide Public Assistance Eligibility Team in Juneau. You will assess clients' needs, explain program requirements, and determine benefits while interacting with the public in a respectful, empathetic manner.

The role emphasizes accuracy, timely case processing, and adherence to federal and state rules. This on-site position offers stability, comprehensive benefits, and opportunities for growth