Eligibility Technician II — Medicaid & Social Security Benefits

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 55,000 - 75,000; Full time

Job summary

The Office of Public Advocacy (OPA) in Alaska is seeking an Eligibility Technician 2 to perform timely eligibility assessments and manage benefit applications for Social Security, Public Assistance, and Medicaid programs. The role supports guardians statewide and requires proficiency with multiple systems and strong organizational skills.

Candidates should have at least one year of related experience or education substitutions as noted, with a commitment to serving vulnerable Alaskans and

Qualifications

• One year of entry level experience as an Eligibility Technician 1 with the State of Alaska.
• OR One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations.
• Post-secondary education in fields such as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (2.67 semester/4 quarter hours = 1 month).

Responsibilities

• Timely and accurate eligibility assessments and benefit applications for Social Security, Division of Public Assistance, and Title XIX Medicaid programs.
• Track and complete renewal notices and recertifications for these programs.
• Support guardians statewide.

Skills

Adaptability

Advocacy

Attention to Detail

Manages and Organizes Information

Self-Management

Education

Post-secondary education substitute for required experience

Job description

The Office of Public Advocacy (OPA) in Alaska is seeking an Eligibility Technician 2 to perform timely eligibility assessments and manage benefit applications for Social Security, Public Assistance, and Medicaid programs. The role supports guardians statewide and requires proficiency with multiple systems and strong organizational skills.

Candidates should have at least one year of related experience or education substitutions as noted, with a commitment to serving vulnerable Alaskans and