Aisles Online Service Lead - Weekend/Night Shifts

Hy-Vee; West Des Moines (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee in West Des Moines, IA is seeking an Aisles Online Service Lead to help manage daily center operations and oversee labor. You will supervise staff, answer calls, and ensure friendly customer interactions. A solid focus on accuracy and teamwork will drive efficiency and service standards.

The role emphasizes supervision, staff training, and earning customer trust in a fast-paced environment while maintaining quality and safety standards.

Qualifications

• High school diploma or equivalent education preferred.
• 6–12 months related job experience preferred.
• Ability to perform arithmetic and algebraic calculations.

Responsibilities

• Direct daily center operations and labor planning to improve efficiency and control costs.
• Answer phones and provide friendly, helpful customer service to callers and customers.
• Train new employees and participate in performance reviews.
• Supervise and direct work of Aisles Online staff and coordinate activities.
• Maintain in-house quality control and handle equipment, cleanliness and safety.

Skills

Customer service

Supervisory

Labor planning

Teamwork

Communication

Problem solving

Arithmetic

Education

High school diploma

Tools

Cash registers

Computer

Calculator

Job description

Hy-Vee in West Des Moines, IA is seeking an Aisles Online Service Lead to help manage daily center operations and oversee labor. You will supervise staff, answer calls, and ensure friendly customer interactions. A solid focus on accuracy and teamwork will drive efficiency and service standards.

The role emphasizes supervision, staff training, and earning customer trust in a fast-paced environment while maintaining quality and safety standards.