Aisles Online Service Lead — Night/Weekend Ops

Hyvee.io; Oakdale (MN); On-site; USD 25,000 - 31,000; Full time

Job summary

Hy-Vee in Minnesota seeks an Aisles Online Service Lead to oversee daily operations, direct labor, and ensure accurate, on-time order fulfillment. Night and weekend shifts are required in this fast-paced, customer-focused role.

You will supervise Aisles Online staff, organize workflow, handle customer concerns, and communicate with department leadership to keep operations running smoothly. A genuine passion for service and teamwork is essential.

Qualifications

• High school diploma or equivalent preferred.
• Six months of similar or related job experience preferred.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and resolving concerns.
• Supervise and direct the work of Aisles Online employees, planning labor for efficiency.
• Maintain in-house quality control including proper handling of equipment and merchandise.
• Communicate labor needs and delivery issues with supervisors.
• Train new employees and conduct performance reviews.
• Attend team meetings and ensure orders are fulfilled accurately and on time.

Skills

Leadership

Customer service

Labor planning

Communication

Team supervision

Problem solving

Time management

Education

High school diploma or equivalent

Six months of similar or related job experience

Job description

Hy-Vee in Minnesota seeks an Aisles Online Service Lead to oversee daily operations, direct labor, and ensure accurate, on-time order fulfillment. Night and weekend shifts are required in this fast-paced, customer-focused role.

You will supervise Aisles Online staff, organize workflow, handle customer concerns, and communicate with department leadership to keep operations running smoothly. A genuine passion for service and teamwork is essential.