Aisles Online Fulfillment Lead

Hy-Vee; Sheldon (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

Hy-Vee in Sheldon, IA seeks an Aisles Online Manager to oversee the planning, staffing, and daily operations of the store's online shopping fulfillment, ensuring orders are picked, packed, and delivered on time and to the highest standard.

You will lead and develop your team, resolve customer service issues, and continuously look for ways to improve the experience, thriving in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Strong computer and internet skills.
• Ability to lead a fast-paced team.

Responsibilities

• Oversee the online order fulfillment process from start to finish, ensuring on-time fulfillment.
• Lead, train, and schedule department staff to maintain a high-performing, customer-focused team.
• Address customer service issues and resolve to ensure a seamless experience.

Skills

Leadership

Customer service

Communication

Problem solving

Organization

Education

High school diploma

Tools

POS systems

Word processing

Spreadsheet

Job description

Hy-Vee in Sheldon, IA seeks an Aisles Online Manager to oversee the planning, staffing, and daily operations of the store's online shopping fulfillment, ensuring orders are picked, packed, and delivered on time and to the highest standard.

You will lead and develop your team, resolve customer service issues, and continuously look for ways to improve the experience, thriving in a fast-paced retail environment.