Online Grocery Fulfillment Manager

Hy-Vee; Iowa; On-site; USD 25,000 - 39,000; Full time

Job summary

Hy-Vee in LeMars, IA is seeking an Aisles Online Manager to supervise the online shopping fulfillment process. You will plan staffing, oversee daily operations, and ensure orders are picked, packed, and delivered on time while maintaining quality and safety standards.

You will lead a team, resolve customer issues, and implement process improvements to enhance the online shopping experience for customers. The role requires strong organization and communication in a fast-paced, store-based

Qualifications

• High school diploma or equivalent preferred.
• Strong computer and internet skills required.

Responsibilities

• Oversee online store order fulfillment from start to finish.
• Lead and develop the online shopping team for accuracy and timeliness.
• Address customer service issues and resolve problems promptly.
• Ensure food safety guidelines are followed during fulfillment.

Skills

Leadership

Customer Service

Team Management

Communication

Computer Skills

Education

High school diploma or equivalent

Job description

Hy-Vee in LeMars, IA is seeking an Aisles Online Manager to supervise the online shopping fulfillment process. You will plan staffing, oversee daily operations, and ensure orders are picked, packed, and delivered on time while maintaining quality and safety standards.

You will lead a team, resolve customer issues, and implement process improvements to enhance the online shopping experience for customers. The role requires strong organization and communication in a fast-paced, store-based