Airside Guest Experience Specialist

Signature Aviation; Kentucky; Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

Signature Aviation in Kentucky seeks an Airside Experience Specialist to be the face of our private terminal, delivering seamless, personalized guest experiences and performing ground services in a fast-paced luxury environment.

You will operate ground service equipment, fuel, de-ice, power, parking, and towing while maintaining safety and hospitality. Schedule includes nights, weekends, holidays; outdoors near aircraft; requires strong English and team collaboration.

Qualifications

• Minimum education and/or experience includes a high school diploma and ability to pass background checks.
• Must be 18+ and legally eligible to work in the U.S.
• Ability to operate in outdoor environments near aircraft and varying weather conditions.
• Must have a valid state driver''s license; CDL if required by local regulations.

Responsabilités

• Work as part of a team to conduct airside operations safely and efficiently.
• Collaborate with guests, clients, vendors, and aircraft crewmembers to meet service needs.
• Prepare for arriving/departing aircraft and address safety concerns.
• Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and other equipment.
• Provide professional guest service and transportation when driving shuttle vehicle.
• Maintain safe, clean ramps and operations.
• Follow emergency response procedures and security protocols.
• Create accurate records pertaining to time worked and services performed.

Connaissances

Hospitality

Guest service

English communication

Safety awareness

Team collaboration

Formation

High School Diploma or GED

Description du poste

Signature Aviation in Kentucky seeks an Airside Experience Specialist to be the face of our private terminal, delivering seamless, personalized guest experiences and performing ground services in a fast-paced luxury environment.

You will operate ground service equipment, fuel, de-ice, power, parking, and towing while maintaining safety and hospitality. Schedule includes nights, weekends, holidays; outdoors near aircraft; requires strong English and team collaboration.