Airside Guest Experience Specialist

Signature Aviation; Greensboro (NC); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

401(k)

Critical Illness, Hospital Indemnity &

Identity Theft and Legal Services

Paid time off

Tuition reimbursement

Training and Development

Employee Assistance Program (EAP) &amp

Job summary

Signature Aviation is seeking an Airside Experience Specialist to deliver a seamless, luxury hospitality-forward experience for guests, crew, and aircraft at our private aviation terminal. The role combines high-touch guest service with hands-on operational support, including ground services and equipment operation in an outdoor, runway environment.

Candidates should be flexible to work nights, weekends, and holidays.

Qualifications

• Hospitality-focused guest service skills.
• Ability to communicate clearly with guests and team members.
• Willingness to work nights, weekends, and holidays in outdoor, dynamic environments.

Responsibilities

• Safely conduct airside operations and SOP-compliant ground services.
• Collaborate with guests, crew, vendors, and staff to meet service needs.
• Assist with fueling, de-icing, power and water services, parking, marshalling, and towing.
• Provide professional guest service and safe transportation of guests and luggage.
• Maintain ramps, equipment, and records for time worked and services performed.

Skills

Hospitality

Guest service

Teamwork

Safety awareness

Communication

Multi-tasking

Education

High School Diploma or GED

Job description

Signature Aviation is seeking an Airside Experience Specialist to deliver a seamless, luxury hospitality-forward experience for guests, crew, and aircraft at our private aviation terminal. The role combines high-touch guest service with hands-on operational support, including ground services and equipment operation in an outdoor, runway environment.

Candidates should be flexible to work nights, weekends, and holidays.