Airside Guest Experience & Ramp Specialist

Signature Aviation; Charlottesville (VA); On-site; USD 24,000 - 29,000; Full time

Job summary

Signature Aviation in Charlottesville, VA is seeking an Airside Experience Associate to deliver safe, efficient, guest-focused service in a private aviation setting. You will handle baggage, cargo, and monitor access points to ensure a smooth guest journey.

Roles require flexibility for nights, holidays, and weekends, and outdoor work near aircraft and equipment. A strong emphasis on safety, teamwork, and guest satisfaction is essential.

Qualifications

• High School Diploma or GED completed.
• Ability to pass background checks and obtain airport badge.
• Legal authorization to work in the United States.
• Valid state driver’s license.

Responsibilities

• Load and unload baggage, freight, and cargo and transfer between planes.
• Operate ground service equipment such as tugs and conveyors.
• Conduct ID checks for crew, passengers, visitors, and vendors per security procedures.
• Monitor terminals, parking lots, hangars, and AOA areas.
• Assist with services to ensure guest experience and safe aircraft positioning.

Skills

Hospitality skills

English proficiency

Critical thinking

Interpersonal skills

Multitasking

Computer skills

Education

High School Diploma or GED

Job description

Signature Aviation in Charlottesville, VA is seeking an Airside Experience Associate to deliver safe, efficient, guest-focused service in a private aviation setting. You will handle baggage, cargo, and monitor access points to ensure a smooth guest journey.

Roles require flexibility for nights, holidays, and weekends, and outdoor work near aircraft and equipment. A strong emphasis on safety, teamwork, and guest satisfaction is essential.