Guest-Obsessed Airside Experience Associate

Signature Aviation plc; Norfolk (VA); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k)

Critical Illness Insurance

Hospital Indemnity Insurance

Accident Insurance

Identity Theft Protection

Legal Services

Paid Time Off

Training and Development

Employee Assistance Program (EAP)

Job summary

Signature Aviation in Norfolk, VA is seeking an Airside Experience Associate to deliver safe, efficient, and guest-focused service within our private aviation environment. You will handle baggage, cargo, and monitor security access while supporting ground operations near aircraft and ground equipment.

This role requires flexibility to work nights, holidays, and weekends, and to operate indoors and outdoors in varying weather.

Qualifications

• High School Diploma or GED is required.
• Must be at least 18 years old.
• Able to pass company background checks and airport background checks.
• Legally authorized to work in the U.S.
• Valid state driver’s license.
• Ability to follow directions and exercise good judgment.

Responsibilities

• Load and unload baggage, freight, and cargo; transfer between planes and other transportation modes.
• Operate ground service equipment such as tugs, trucks, conveyors, and related equipment.
• Conduct identification checks for flight crews, passengers, visitors and vendors per security procedures.
• Monitor facilities including street side areas, parking lots, terminal, hangars and AOA.
• Assist Airside Experience Specialists to ensure an exceptional guest experience, including water services and wing walking.
• Stop work if unsafe conditions arise and report concerns to management.

Skills

Hospitality Skills

Language Skills

Critical Thinking

Interpersonal Skills

Multitasking

Computer Skills

Education

High School Diploma or GED

Job description

Signature Aviation in Norfolk, VA is seeking an Airside Experience Associate to deliver safe, efficient, and guest-focused service within our private aviation environment. You will handle baggage, cargo, and monitor security access while supporting ground operations near aircraft and ground equipment.

This role requires flexibility to work nights, holidays, and weekends, and to operate indoors and outdoors in varying weather.