Airside Experience Lead: Guest & Aircraft Care

Signature Aviation; Virginia (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Signature Aviation in the United States is seeking an Airside Experience Specialist to serve as the face of our private aviation terminal, delivering a seamless, personalized guest experience from wheels down to wheels up. You will operate ground service equipment and perform aircraft ground services while engaging guests with a service-first mindset.

The role requires schedule flexibility including nights, weekends and holidays, and the ability to thrive outdoors around active aircraft in

Qualifications

• High School Diploma or GED
• Minimum of 18 years of age
• Ability to pass background checks and receive an airport security badge
• Must be legally authorized to work

Responsibilities

• Operate ground service equipment and perform airside services per SOPs
• Collaborate with guests, crew, clients, vendors and aircraft crew to meet service needs
• Prepare for arriving/departing aircraft and identify open tasks
• Operate ground service equipment such as fuel trucks, de-icing trucks, GSE units, tugs
• Provide professional guest service and safe transportation when shuttling guests
• Maintain safe, clean ramps and operations

Skills

Guest service

Communication

Multitasking

Safety awareness

Education

High School Diploma or GED

Job description

Signature Aviation in the United States is seeking an Airside Experience Specialist to serve as the face of our private aviation terminal, delivering a seamless, personalized guest experience from wheels down to wheels up. You will operate ground service equipment and perform aircraft ground services while engaging guests with a service-first mindset.

The role requires schedule flexibility including nights, weekends and holidays, and the ability to thrive outdoors around active aircraft in