Airside Experience Concierge

Signature Aviation; Englewood (CO); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

401(k)

Paid time off

Tuition reimbursement

Training and Development

Employee Assistance Program (EAP) &amp

Perks

Job summary

Signature Aviation, a global leader in private aviation terminals, seeks an Airside Experience Specialist to deliver seamless, hospitality-driven service from wheels down to wheels up. You will operate ground support equipment, assist guests and aircraft teams, and maintain a safe, secure ramp environment in a luxury setting.

The role requires outdoor work around active aircraft, night/weekend shifts, and a commitment to service excellence.

Qualifications

• High School Diploma or GED is required.
• Must be 18 years of age or older.
• Must pass company background checks and airport background processes to obtain an airport security badge.
• Must be legally authorized to work in the United States.
• Excellent vision and coordination for moving and inspecting aircraft; color vision test may be required.
• Valid state driver’s license; CDL may be required depending on location.
• Ability to exercise good judgment and follow supervisory directions.
• Preferred: 3–6 months experience in aviation or customer service or related field.

Responsibilities

• Work in a team to conduct airside operations safely and efficiently per SOPs.
• Collaborate with guests, clients, vendors, and crewmembers to meet service needs (fueling, de-icing, lavatory, power, catering, towing, etc).
• Prepare for arriving/departing aircraft and address safety concerns immediately.
• Operate ground service equipment and drive where needed.
• Load/unload luggage and cargo to/from aircraft and PAT or guest vehicles.
• Provide professional guest service with a positive, helpful attitude at all times.

Skills

Hospitality skills

Language skills

Math skills

Physical ability

Critical thinking

Interpersonal skills

Multitasking

Computer skills

Task management

Education

High School Diploma or GED

18+ years of age

Job description

Signature Aviation, a global leader in private aviation terminals, seeks an Airside Experience Specialist to deliver seamless, hospitality-driven service from wheels down to wheels up. You will operate ground support equipment, assist guests and aircraft teams, and maintain a safe, secure ramp environment in a luxury setting.

The role requires outdoor work around active aircraft, night/weekend shifts, and a commitment to service excellence.