Airport Wheelchair Operations Lead

SP Plus Corporation; Hebron Estates (KY); On-site; USD 40,000 - 52,000; Full time

Job summary

SP+ is seeking a Wheelchair Supervisor at airport facilities to oversee the wheelchair operation and ensure passengers needing assistance receive exceptional service. The role involves direct passenger assistance, adherence to security and safety procedures, and coordination with airport staff.

The position requires prior supervisory experience, ability to obtain airport badges, and strong communication skills.

Qualifications

• Must be at least 18 years of age.
• Be authorized to work in the United States.
• Must be able to clear a background and drug screen.
• At least one year of supervisory experience.
• Airline experience preferred.
• Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs.
• Strong verbal and written communication skills.
• Able to obtain an airport badge.

Responsibilities

• Push wheelchair passengers to and from gates.
• Roll passenger-occupied wheelchair safely down the jet bridge.
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair.
• Complete any necessary wheelchair or incident reports.
• Follow dispatcher gate orders.
• Maintain a friendly and positive attitude and assist passengers with problems, questions, or concerns.

Skills

Supervisory experience

Airline experience

Airport badge eligibility

Communication skills

Physical strength

Job description

SP+ is seeking a Wheelchair Supervisor at airport facilities to oversee the wheelchair operation and ensure passengers needing assistance receive exceptional service. The role involves direct passenger assistance, adherence to security and safety procedures, and coordination with airport staff.

The position requires prior supervisory experience, ability to obtain airport badges, and strong communication skills.