Airport Wheelchair Services Supervisor

SP+; Pittsburgh (Allegheny County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Tips eligible

Benefits package

Paid time off

Job summary

SP+, a Metropolis Company, seeks an Airline Wheelchair Supervisor at a Pittsburgh airport facility to oversee the wheelchair operation and ensure passengers needing assistance are treated with care. You may assist by guiding passengers to gates and helping with luggage as needed.

The role requires being 18+, U.S. work authorization, and airport badge eligibility, plus one year of supervisory experience and strong communication. Lifting up to 75 lb and occasional under-load handling are required.

Qualifications

• Must be at least 18 years of age.
• Be authorized to work in the United States.
• Must be able to clear a background and drug screen.
• At least one year of supervisory experience.
• Airline experience preferred.
• Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs.
• Strong verbal and written communication skills.
• Complete all required training including airport compliance.
• Able to obtain an airport badge.

Responsibilities

• Push wheelchair passengers to and from gates.
• Roll customer-occupied wheelchair safely down the jet bridge.
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair.
• Complete any necessary wheelchair or incident reports.
• Follow dispatcher gate orders.
• Maintain a friendly and positive attitude and assist passengers with needs.
• Maintain professional relationships with coworkers and airport authorities.
• Exceed customer service standards.
• Carry out other duties as assigned.

Skills

Supervisory experience

Airline experience

Communication skills

Physical strength

Job description

SP+, a Metropolis Company, seeks an Airline Wheelchair Supervisor at a Pittsburgh airport facility to oversee the wheelchair operation and ensure passengers needing assistance are treated with care. You may assist by guiding passengers to gates and helping with luggage as needed.

The role requires being 18+, U.S. work authorization, and airport badge eligibility, plus one year of supervisory experience and strong communication. Lifting up to 75 lb and occasional under-load handling are required.