Airport Wheelchair Services Supervisor

SP Plus Corporation; Kenner (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical coverage

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

SP+ is seeking a Wheelchair Supervisor to oversee the wheelchair operation at an airport facility in the United States. The role includes directing staff, assisting passengers, and ensuring safe movement of wheelchair passengers through gates and jet bridges.

The position requires supervisory experience, airline familiarity, physical readiness to lift and push loads, and the ability to obtain airport credentials. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• Must be at least 18 years of age.
• Be authorized to work in the United States.
• Must be able to clear a background and drug screen.
• At least one year of supervisory experience.
• Airline experience preferred.
• Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift.
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers.
• Complete all required training including airport compliance.
• Able to obtain an airport badge.

Responsibilities

• Push wheelchair passengers to and from gates.
• Roll customer- occupied wheelchair safely down the jet bridge.
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair.
• Complete any necessary wheelchair or incident reports.
• Follow dispatcher gate orders.
• Maintain a friendly and positive attitude and be attentive to each passenger’s needs; assist passengers with problems or questions.
• Maintain professional relationships with fellow employees, supervisors, managers, airline employees, and airport authorities.
• Exceed customer service standards.
• Carry out other duties as assigned.

Job description

SP+ is seeking a Wheelchair Supervisor to oversee the wheelchair operation at an airport facility in the United States. The role includes directing staff, assisting passengers, and ensuring safe movement of wheelchair passengers through gates and jet bridges.

The position requires supervisory experience, airline familiarity, physical readiness to lift and push loads, and the ability to obtain airport credentials. Competitive hourly pay and comprehensive benefits are offered.