Airport Wheelchair Operations Supervisor

Metropolis Technologies; Arlington (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible spending accounts

Long/Short term disability

Life insurance

Accident insurance

Job summary

SP+ on behalf of Bags, a Metropolis company, is seeking a Wheelchair Supervisor at an airport facility in Arlington, VA. The role oversees wheelchair operations and may include assisting passengers and pushing wheelchairs to gates.

The position requires at least 1 year of supervisory experience, ability to lift up to 75 lbs, background/drug screening, and airport badge eligibility. Strong communication and customer service are essential.

Qualifications

• Must be at least 18 years of age.
• Be authorized to work in the United States.
• Must be able to clear a background and drug screen.
• At least one year of supervisory experience.
• Airline experience preferred.
• Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300lbs.
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers.
• Complete all required training including airport compliance.
• Able to obtain an airport badge.

Responsibilities

• Push wheelchair passengers to and from gates
• Roll passenger wheelchair down the jet bridge
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Maintains a friendly and positive attitude and is attentive to each passenger’s individual needs; by assisting passenger with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Exceed customer service standards
• Carry out other duties as assigned

Skills

Verbal communication

Written communication

Customer service

Job description

SP+ on behalf of Bags, a Metropolis company, is seeking a Wheelchair Supervisor at an airport facility in Arlington, VA. The role oversees wheelchair operations and may include assisting passengers and pushing wheelchairs to gates.

The position requires at least 1 year of supervisory experience, ability to lift up to 75 lbs, background/drug screening, and airport badge eligibility. Strong communication and customer service are essential.