Passenger Experience Gate Agent | Jetway & Boarding

Piedmont Airlines, Inc.; Bangor (ME); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental

Job summary

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent in the Ground Handling Department. The role primarily assists passengers with boarding, monitors boarding processes, and supports customers with special needs while coordinating flight changes as required.

The ideal candidate will complete required gate training, be able to lift up to 70 pounds, and work all shifts. Employment offers a comprehensive benefits package and opportunities to grow within the company.

Qualifications

• Successful completion of training course
• Ability to meet company goals and customer expectations in a high energy environment
• Effective communication skills
• Ability to organize, prioritize, and multitask

Responsibilities

• Assist passengers in boarding and disembarking flights
• Monitor computerized passenger boarding
• Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
• Change customer flight itinerary and seat assignments as required
• Operate the Jetway
• Work as a team to provide excellent customer service and meet corporate objectives

Skills

Effective communication

Multitasking

Organizational skills

Job description

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent in the Ground Handling Department. The role primarily assists passengers with boarding, monitors boarding processes, and supports customers with special needs while coordinating flight changes as required.

The ideal candidate will complete required gate training, be able to lift up to 70 pounds, and work all shifts. Employment offers a comprehensive benefits package and opportunities to grow within the company.