Airport Passenger Service Agent — Part-Time

Maximus Global Services; Sterling (VA); On-site; USD 21,000 - 30,000; Part time

Job summary

Maximus Global Services is seeking a part-time Airport Check-in Agent in Sterling, VA. You will provide check-in services, issue tickets, modify reservations, and offer flight information to passengers, ensuring smooth operations and high-quality service.

The role requires strong customer service skills, the ability to read and speak English, and the physical capability to lift up to 70 pounds. shifts run 12:00 AM–6:00 AM, including weekends and holidays.

Qualifications

• High school diploma or GED requirement.
• Must read, write and speak English.
• Background check required.
• Ability to lift up to 70 pounds and stand/walk for long periods.
• Spanish speaker preference.

Responsibilities

• Check-in passengers at the front counter using the airline system; issue tickets, create or change reservations, and provide flight information.
• Handle baggage claims and assist with baggage processing.
• Serve as gate agent for outbound flights and assist with boarding.

Skills

Customer service

Communication

Teamwork

Stress management

Ethical conduct

Interpersonal skills

Education

High school diploma or GED

Job description

Maximus Global Services is seeking a part-time Airport Check-in Agent in Sterling, VA. You will provide check-in services, issue tickets, modify reservations, and offer flight information to passengers, ensuring smooth operations and high-quality service.

The role requires strong customer service skills, the ability to read and speak English, and the physical capability to lift up to 70 pounds. shifts run 12:00 AM–6:00 AM, including weekends and holidays.