Airport Passenger Services Agent (Night Shift)

Max Green Clean; Sterling, Northern (VA, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Max Green Clean is seeking a part-time gate agent in Sterling, VA to support airport operations. The role involves check-in responsibilities, baggage handling, and providing flight information to passengers while ensuring security procedures are followed.

Candidate must possess excellent customer service, be fluent in English, and able to work weekends and holidays. This position requires a high school diploma or GED and the ability to handle high-volume public interactions efficiently.

Qualifications

• Must exhibit exceptional customer service.
• Read, write and speak English.
• Ability to interact professionally with public and staff.

Responsibilities

• Work at front counter assisting passengers with check-in using airline system.
• Issue tickets, create or change reservations, provide flight information and resolve ticket-related problems.
• Check-in passenger baggage and handle baggage claims for inbound/outbound flights.
• Serve as gate agent for outbound flights including boarding of passengers.
• Follow all regulations, security procedures and company/government requirements.

Skills

Teamwork

Stress management

Ethical conduct

Good communication

Customer focus

Education

High school diploma or GED

Job description

Max Green Clean is seeking a part-time gate agent in Sterling, VA to support airport operations. The role involves check-in responsibilities, baggage handling, and providing flight information to passengers while ensuring security procedures are followed.

Candidate must possess excellent customer service, be fluent in English, and able to work weekends and holidays. This position requires a high school diploma or GED and the ability to handle high-volume public interactions efficiently.