Airport Passenger Experience Agent (Part-Time)

Swissport; Sterling (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

A global aviation services leader is seeking a part-time Passenger Service Agent in Sterling, Virginia. The role involves providing exceptional customer service, managing passenger documentation, and assisting with check-in processes. Ideal candidates will have a high school diploma, relevant experience, and excellent communication skills. Join a diverse team dedicated to ensuring a positive experience for every passenger. A competitive pay rate of $18.50/hour is offered for this position.

Qualifications

• Must have relevant work experience in customer service.
• Excellent written and verbal communication skills.
• Willingness to work in inclement weather.

Responsibilities

• Provide passenger/customer services including reservations and ticketing.
• Manage passenger documentation and issue boarding passes.
• Assist passengers with special needs during check-in.

Skills

Customer service

Communication skills

Attention to detail

Ability to follow processes

Education

High School diploma or GED equivalent

Tools

Computer reservation/ticketing software

Job description

A global aviation services leader is seeking a part-time Passenger Service Agent in Sterling, Virginia. The role involves providing exceptional customer service, managing passenger documentation, and assisting with check-in processes. Ideal candidates will have a high school diploma, relevant experience, and excellent communication skills. Join a diverse team dedicated to ensuring a positive experience for every passenger. A competitive pay rate of $18.50/hour is offered for this position.