Airport Passenger Services Agent

GAT Airline Ground Support; Richmond (VA); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading airline ground support company in Richmond, Virginia is seeking a Customer Service Agent. This role involves assisting passengers, handling baggage, and operating jetways, while providing excellent customer service. The ideal candidate must have a high school diploma and be at least 18 years old. Strong communication skills and basic computer proficiency are essential. This position requires working in fast-paced environments, with the ability to stand for long periods and lift weight as needed. Nights, weekends, and holidays may be necessary.

Qualifikationen

• Must be at least 18 years of age.
• Must have a high school diploma, GED, or equivalent work experience.
• Ability to read, speak, and understand the English language.

Aufgaben

• Greet and assist customers in a friendly manner.
• Announce incoming and outbound flights.
• Handle credit card and personal check transactions.
• Accept and process checked baggage weighing up to 100 lbs.
• Operate jetways for aircraft arrival.
• Provide flight information and handle documentation.
• Escort unaccompanied minors and disabled passengers.

Kenntnisse

Customer assistance

Communication skills

Attention to detail

Ability to stand for long periods

Basic computer skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

A leading airline ground support company in Richmond, Virginia is seeking a Customer Service Agent. This role involves assisting passengers, handling baggage, and operating jetways, while providing excellent customer service. The ideal candidate must have a high school diploma and be at least 18 years old. Strong communication skills and basic computer proficiency are essential. This position requires working in fast-paced environments, with the ability to stand for long periods and lift weight as needed. Nights, weekends, and holidays may be necessary.