Night-Shift Airport Passenger Services Agent

Maximus Global Services; Sterling (VA); On-site; USD 21,000 - 26,000; Part time

Job summary

Maximus Global Services in Sterling, VA is seeking a part-time gate agent to support passenger check-in and boarding at the airport. The role requires handling reservations, issuing tickets, and providing flight information with a focus on customer service.

You will check-in passengers, process baggage, review travel documents, and demonstrate teamwork, stress management, and ethical conduct while working in a fast-paced environment.

Qualifications

• Teamwork and customer-service oriented communication required.
• Ability to stay composed and handle high-volume passenger interactions.
• Professional conduct and adherence to procedures and policies.

Responsibilities

• Check-in passengers using airline systems, issue tickets, and modify reservations.
• Process baggage and handle baggage claims for inbound/outbound flights.
• Verify travel documents and follow regulations and security procedures.

Skills

Teamwork Orientation

Stress Management

Ethical Conduct

Good Communication

Customer/Client Focus

Education

High school diploma or GED

Job description

Maximus Global Services in Sterling, VA is seeking a part-time gate agent to support passenger check-in and boarding at the airport. The role requires handling reservations, issuing tickets, and providing flight information with a focus on customer service.

You will check-in passengers, process baggage, review travel documents, and demonstrate teamwork, stress management, and ethical conduct while working in a fast-paced environment.