Airport Operations Lead - On-Floor Security & Service

Fountain; West Palm Beach (FL); On-site; USD 27,276 - 38,848; Full time

Job summary

An airport operations management company is seeking an Assistant Operations Manager in West Palm Beach, FL. The candidate will lead daily floor operations, ensuring compliance with security policies and enhancing customer service. Ideally, you possess 1-2 years of leadership experience in customer-facing roles and can effectively manage multiple priorities in a fast-paced environment. The position requires availability on non-traditional schedules and entails working closely with the airport community.

Qualifications

• 1-2 years of leadership experience in a customer-facing operation.
• Excellent interpersonal and communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in using technology daily.

Responsibilities

• Spend 80% of time on the floor in a customer-facing environment.
• Ensure security and TSA policy compliance.
• Monitor security, service & sales on each shift.
• Coach, mentor, and train the team.
• Manage incident prevention and responses.

Skills

Leadership experience

Interpersonal skills

Organizational skills

Communication skills

Technology proficiency

Job description

An airport operations management company is seeking an Assistant Operations Manager in West Palm Beach, FL. The candidate will lead daily floor operations, ensuring compliance with security policies and enhancing customer service. Ideally, you possess 1-2 years of leadership experience in customer-facing roles and can effectively manage multiple priorities in a fast-paced environment. The position requires availability on non-traditional schedules and entails working closely with the airport community.