Airport Operations Lead (On‑Floor)

Fountain; Chicago (IL); On-site; USD 28,640 - 40,790; Full time

Job summary

A leading airport services company is seeking an Assistant Operations Manager in Chicago. This role involves leading daily operations, ensuring compliance with security protocols, and fostering relationships within the airport community. The ideal candidate should have 1-2 years of leadership experience in customer-facing roles, excellent communication skills, and adaptability to a fast-paced environment. This full-time position offers competitive hourly compensation and demands a flexible schedule.

Qualifications

• 1-2 years of leadership experience in a customer-facing operation.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities in an ever-changing environment.

Responsibilities

• Spend 80% of time on the floor in a customer-facing environment.
• Ensure CLEAR and TSA policy compliance.
• Manage shift briefings and coach the team.
• Build strong stakeholder relationships.
• Manage incident prevention and responses.

Skills

Leadership experience

Interpersonal skills

Organizational skills

Proficient in using technology

Job description

A leading airport services company is seeking an Assistant Operations Manager in Chicago. This role involves leading daily operations, ensuring compliance with security protocols, and fostering relationships within the airport community. The ideal candidate should have 1-2 years of leadership experience in customer-facing roles, excellent communication skills, and adaptability to a fast-paced environment. This full-time position offers competitive hourly compensation and demands a flexible schedule.