Airport Operations Lead: Security, Service & Sales

Fountain; Miami (FL); On-site; USD 38,448; Full time

Job summary

A top-tier airport services provider is seeking an Assistant Operations Manager in Miami. The role involves leading daily operations, ensuring compliance with policies, and focusing on customer service. Ideal candidates should have leadership experience in customer-facing environments, strong interpersonal skills, and the ability to manage multiple tasks effectively. This position requires availability for a non-traditional schedule and passing security screenings. Competitive hourly compensation is offered.

Qualifications

• 1-2 years of leadership experience in a customer-facing operation.
• Excellent interpersonal and communication skills.
• Strong organizational skills.
• Ability to manage multiple priorities in a dynamic environment.
• Ability to stand/walk for extended periods.
• Completion of required security screening processes.

Responsibilities

• Spend 80% of time in a customer-facing environment.
• Ensure compliance with policies and procedures.
• Manage shift briefings and team training.
• Oversee asset control and technology troubleshooting.
• Represent company to build stakeholder relationships.
• Attend management team meetings.

Skills

Leadership experience

Interpersonal skills

Problem-solving

Organizational skills

Technology proficiency

Job description

A top-tier airport services provider is seeking an Assistant Operations Manager in Miami. The role involves leading daily operations, ensuring compliance with policies, and focusing on customer service. Ideal candidates should have leadership experience in customer-facing environments, strong interpersonal skills, and the ability to manage multiple tasks effectively. This position requires availability for a non-traditional schedule and passing security screenings. Competitive hourly compensation is offered.