Aviation Ground Support Agent - Paid Training & 401(k)

Wayne State University; United States; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Medical and dental

Job summary

Piedmont Airlines, Inc. is seeking a part-time Customer Service Agent in our Ground Handling Department to assist passengers with boarding, operate the Jetway, manage baggage, and support ground operations.

The role requires physical ability to lift up to 70 pounds and work outdoors in all weather. Responsibilities include helping passengers with special needs, changing itineraries and seats, loading cargo, operating service vehicles, and maintaining safety and customer service standards.

Qualifications

• Successful completion of training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Ability to organize, prioritize, and multitask.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Assist customers with special needs, including arranging wheelchairs and unaccompanied minors.
• Change flight itineraries and seat assignments as required.
• Operate the Jetway.
• Load and unload baggage and cargo.
• Operate motorized service vehicles and equipment.
• Guide and park aircraft.
• Perform cabin maintenance tasks.
• Provide excellent customer service and meet corporate objectives.

Skills

Training completion

Goal-oriented

Organizational multitasking

Job description

Piedmont Airlines, Inc. is seeking a part-time Customer Service Agent in our Ground Handling Department to assist passengers with boarding, operate the Jetway, manage baggage, and support ground operations.

The role requires physical ability to lift up to 70 pounds and work outdoors in all weather. Responsibilities include helping passengers with special needs, changing itineraries and seats, loading cargo, operating service vehicles, and maintaining safety and customer service standards.