Airport Customer Service & Ground Agent

Piedmont Airlines; Alcoa (TN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on AA network

Medical and dental

Job summary

Piedmont Airlines is seeking a Customer Service Agent for our Ground Handling Department in the United States. You will assist passengers boarding and disembarking, operate the Jetway, monitor boarding systems, and help with baggage handling and aircraft parking.

Must be able to lift up to 70 pounds and work outdoors in varied weather. Excellent communication and teamwork are essential as you support passengers, including those with disabilities, and coordinate with the team to meet service

Qualifications

• Successful completion of training course.
• Ability to meet goals in a high-energy environment.
• Good communication skills.
• Basic computer literacy required.

Responsibilities

• Assist passengers with boarding and disembarking.
• Monitor computerized passenger boarding systems.
• Operate the Jetway.
• Load and unload baggage and cargo.
• Guide and park aircraft.
• Provide assistance to passengers with disabilities.
• Work all shifts including weekends, nights, holidays, and irregular shifts.

Skills

Effective communication

Customer focus

Teamwork

Multitasking

Organization

Job description

Piedmont Airlines is seeking a Customer Service Agent for our Ground Handling Department in the United States. You will assist passengers boarding and disembarking, operate the Jetway, monitor boarding systems, and help with baggage handling and aircraft parking.

Must be able to lift up to 70 pounds and work outdoors in varied weather. Excellent communication and teamwork are essential as you support passengers, including those with disabilities, and coordinate with the team to meet service