Airport Curbside Concierge & Check-In Agent

SP Plus Corporation; Reno (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

SP+ is hiring a Curbside Concierge at a busy airport curbside location in Reno, NV. You will check in passengers, tag and weigh luggage, issue boarding passes, and provide flight information while delivering excellent guest service in a fast-paced outdoor setting.

Shifts start very early, including weekends and holidays, with training provided. Prior customer service and data entry experience is preferred, and the role requires comfort working outdoors in variable weather.

Qualifications

• At least 6 months experience in a face-to-face guest service position preferred
• Data Entry and/or computer experience preferred
• Ability to communicate clearly with guests and clients

Responsibilities

• Greet guests and assist with curbside check-in and luggage handling
• Process check-ins, issue boarding passes, and tag bags per airline requirements
• Handle payments and manage luggage weights and overweight charges
• Provide information about locations, directions and flight details to passengers
• Maintain a positive, friendly, professional demeanor in a fast-paced curbside environment

Skills

Customer Service

Data Entry

Communicate clearly

Job description

SP+ is hiring a Curbside Concierge at a busy airport curbside location in Reno, NV. You will check in passengers, tag and weigh luggage, issue boarding passes, and provide flight information while delivering excellent guest service in a fast-paced outdoor setting.

Shifts start very early, including weekends and holidays, with training provided. Prior customer service and data entry experience is preferred, and the role requires comfort working outdoors in variable weather.