Airport Car Rental Customer Experience Pro

National Car Rental; Spokane (WA); Vor Ort; USD 43.000 - 45.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

Employee discounts

Zusammenfassung

National Car Rental in Spokane at the Spokane International Airport is hiring a Customer Experience Representative (CXR) to provide friendly, efficient service and guide customers through rental terms and options.

You will verify driver information, process rentals, handle reservations and calls, and help with directions and local information. This on-site role offers a robust benefits package and varied schedules, with pay starting at $20.75 per hour and advancing with length of service.

Qualifikationen

• 2+ years of customer service or sales experience required.
• Valid driver's license with no more than 2 moving violations/at-fault accidents in 3 years.
• Authorized to work in the United States without sponsorship now or in the future.

Aufgaben

• Meet and greet customers in a professional, friendly, and timely manner.
• Explain rental terms, vehicle features, and available options including protection products and upgrades.
• Provide directions and local area information to customers as needed.
• Handle reservations, rate quotes, general questions, and inquiries from customers and other branches.
• Place outbound calls for callbacks and other communications as assigned.
• Assess the condition of rental vehicles upon return and communicate issues to management.
• Maintain ongoing training and development opportunities offered by the company.

Kenntnisse

Customer service

Sales experience

Communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

National Car Rental in Spokane at the Spokane International Airport is hiring a Customer Experience Representative (CXR) to provide friendly, efficient service and guide customers through rental terms and options.

You will verify driver information, process rentals, handle reservations and calls, and help with directions and local information. This on-site role offers a robust benefits package and varied schedules, with pay starting at $20.75 per hour and advancing with length of service.