Customer Experience Pro - Rental Services & Benefits

National Car Rental; City of Syracuse (NY); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Descripción de la vacante

National Car Rental is hiring a Customer Experience Representative at the Syracuse Airport location. The role involves greeting customers, explaining rental terms, and offering optional products to enhance the rental experience. Strong communication and a customer-first mindset are essential to succeed in a fast-paced environment.

We offer competitive benefits, paid time off, and employee discounts. The team works from the Syracuse airport site with multiple shifts to cover early mornings and

Formación

• Minimum 2 years of customer service or sales experience in retail, guest services, or admin support.
• Must be 18+ years old and authorized to work in the United States.

Responsabilidades

• Greet customers in a professional, friendly manner.
• Explain rental terms, vehicle features, and additional products.
• Assist with reservations, quotes, and answering questions.
• Handle calls for reservations and general inquiries.
• Maintain punctual attendance and perform related duties as needed.

Conocimientos

Customer service

Sales experience

Retail experience

Educación

High School Diploma or GED

Descripción del empleo

National Car Rental is hiring a Customer Experience Representative at the Syracuse Airport location. The role involves greeting customers, explaining rental terms, and offering optional products to enhance the rental experience. Strong communication and a customer-first mindset are essential to succeed in a fast-paced environment.

We offer competitive benefits, paid time off, and employee discounts. The team works from the Syracuse airport site with multiple shifts to cover early mornings and