Airline Ground Services Supervisor

GAT Airline Ground Support; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Drug-free workplace

Equal opportunity employer

Flexible shifts

Job summary

A leading airline support services provider in Louisville, KY is seeking a Customer Service Supervisor. The role involves supervising customer service operations, ensuring compliance with safety standards, and effective coordination between departments. Candidates should have a strong background in airline customer service, experience in airport ground handling, and proficiency in Microsoft Office. This position requires strong leadership and organizational skills, along with a valid driver's license and a high school diploma or GED.

Qualifications

• Ability to comply with attendance/tardiness standards.
• Capable of processing information in a timely manner.
• Able to proficiently speak, read, and write in English.

Responsibilities

• Supervise airline customer service operations.
• Ensure compliance with safety policies and procedures.
• Monitor ground support equipment operations.
• Coordinate activities with other departments.

Skills

Strong understanding of Airline Customer Service

Experience in the Airport Ground Handling business

Computer experience (6+ months)

Ability to navigate electronic devices

Proven track record in supervising operations

Basic computer literacy

Must have and maintain a Valid Driver's License

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

A leading airline support services provider in Louisville, KY is seeking a Customer Service Supervisor. The role involves supervising customer service operations, ensuring compliance with safety standards, and effective coordination between departments. Candidates should have a strong background in airline customer service, experience in airport ground handling, and proficiency in Microsoft Office. This position requires strong leadership and organizational skills, along with a valid driver's license and a high school diploma or GED.