Airline Customer Service Agent - Ground Operations (Part-Time)

Southwest Airlines Co.; Lubbock (TX); Sur place; USD 23 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Flight benefits

401(k) match

Profit sharing

Health insurance

Day-one health coverage

Résumé du poste

Southwest Airlines is seeking a Customer Service Agent in Lubbock, TX to greet customers at the ticket counter, gate, and baggage office, assist with check-in, and answer travel questions. This part-time role emphasizes friendly service, teamwork, and flexibility to cover various shifts or hours.

You will work under a collective bargaining agreement, with benefits including flight privileges and health coverage from day one, plus potentially overtime and competitive pay.

Qualifications

• No formal education required.
• Ability to type at required speed.
• Strong communication skills.
• Team-oriented and customer-focused.
• Willing to work shift work and overtime.

Responsabilités

• Greet customers and check them in at the airport.
• Operate ticketing and check-in using a POS system.
• Provide friendly service during delays or disruptions.
• Answer questions and supply flight information.
• Maintain accuracy in fare, schedule, and reservations.
• Handle cash and payments securely.

Connaissances

Typing speed

Communication

Teamwork

Customer service orientation

Attention to detail

Formation

No education requirement

Outils

POS system

Description du poste

Southwest Airlines is seeking a Customer Service Agent in Lubbock, TX to greet customers at the ticket counter, gate, and baggage office, assist with check-in, and answer travel questions. This part-time role emphasizes friendly service, teamwork, and flexibility to cover various shifts or hours.

You will work under a collective bargaining agreement, with benefits including flight privileges and health coverage from day one, plus potentially overtime and competitive pay.