Airport Customer Service Agent | Travel Perks

Southwest Airlines Co.; New Orleans (LA); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Free flights for employee and depend

401(k) company match up to 10%

Profit-sharing potential

Health insurance for you and depend

Zusammenfassung

Southwest Airlines Co. is seeking a Customer Service Agent to assist Customers at the ticket counter, gate area, and baggage service office. You’ll check in travelers, answer questions, and help manage delays to keep travel smooth.

Role requires a friendly attitude, strong teamwork, and patience in a fast-moving environment. Pay begins at $20.22 per hour, with overtime and union-negotiated raises possible.

Qualifikationen

• No education requirement
• No experience requirement
• Must be able to obtain a SIDA badge and meet airport requirements

Aufgaben

• Provides friendly service to Customers at the ticket counter, gate, and baggage office
• Help Customers check in, answer questions, and assist during delays or disruptions
• Operate ticketing and check-in systems, boarding, baggage service, and reservations
• Handle cash, cards, vouchers, and balance daily transactions
• Greet Customers politely and maintain professional conduct in busy environments
• Duties may vary by station and shift patterns

Kenntnisse

Customer service orientation

Strong communication

Computer / POS experience

Teamwork

Handling stressful situations

Ausbildung

No education requirement

Tools

Point-of-sale system

Jobbeschreibung

Southwest Airlines Co. is seeking a Customer Service Agent to assist Customers at the ticket counter, gate area, and baggage service office. You’ll check in travelers, answer questions, and help manage delays to keep travel smooth.

Role requires a friendly attitude, strong teamwork, and patience in a fast-moving environment. Pay begins at $20.22 per hour, with overtime and union-negotiated raises possible.