Air Permitting Administrative Specialist

NYC Department of Environmental Protection (NYC DEP); New York (NY); On-site; USD 55,000 - 63,000; Full time

Job summary

NYC Department of Environmental Protection is seeking a meticulous Principal Administrative Associate to perform clerical duties, manage databases such as CATS, CRM, DOS, and FMS, and support daily operations in a high-volume environment.

The role requires strong organizational, communication, and teamwork skills, with experience in MS Office and database navigation. NYC residency may apply, with a 8:00am–4:00pm schedule.

Qualifications

• Excellent organizational and communication skills.
• Proficiency in Excel, Word, and Outlook.
• Ability to work in a team and meet goals in a timely manner.
• Dependability and good attendance.
• Experience navigating CRM/FMS databases.

Responsibilities

• Customer assistance to the public via phone, in-person, and e-mail regarding permits and registrations.
• Process fees for air permits and applications using FMS and spreadsheets.
• Review boiler registration renewals in the CATS system.
• Investigate property title searches in multiple databases for violations.
• Sort daily mail to separate fees for permits, renewals, and new applications.
• Create/pull application folders for inspections and return to correct area.
• Process summons in CRM; research summonses in DOS and prepare service packages.

Skills

Organizational skills

Communication skills

Team collaboration

Dependability

Detail oriented

Administrative procedures

Multitasking

Education

Bachelor's degree + 2 years clerical/administrative experience (supervisory)

Associate degree or 60 credits + 3 years clerical/administrative (supervisory)

High school diploma + 4 years clerical/administrative (supervisory)

Education/experience equivalent with supervisory requirement

Tools

Excel

Word

Outlook

CRM

FMS

Job description

NYC Department of Environmental Protection is seeking a meticulous Principal Administrative Associate to perform clerical duties, manage databases such as CATS, CRM, DOS, and FMS, and support daily operations in a high-volume environment.

The role requires strong organizational, communication, and teamwork skills, with experience in MS Office and database navigation. NYC residency may apply, with a 8:00am–4:00pm schedule.