Air Permitting Support Staff

NYC Department of Environmental Protection (NYC DEP); New York (NY); On-site; USD 55,000 - 63,000; Full time

Job summary

NYC Department of Environmental Protection is seeking a meticulous Principal Administrative Associate to perform clerical duties, manage databases such as CATS, CRM, DOS, and FMS, and support daily operations in a high-volume environment.

The role requires strong organizational, communication, and teamwork skills, with experience in MS Office and database navigation. NYC residency may apply, with a 8:00am–4:00pm schedule.

Qualifications

• Excellent organizational and communication skills.
• Proficiency in Excel, Word, and Outlook.
• Ability to work in a team and meet goals in a timely manner.
• Dependability and good attendance.
• Experience navigating CRM/FMS databases.

Responsibilities

• Customer assistance to the public via phone, in-person, and e-mail regarding permits and registrations.
• Process fees for air permits and applications using FMS and spreadsheets.
• Review boiler registration renewals in the CATS system.
• Investigate property title searches in multiple databases for violations.
• Sort daily mail to separate fees for permits, renewals, and new applications.
• Create/pull application folders for inspections and return to correct area.
• Process summons in CRM; research summonses in DOS and prepare service packages.

Skills

Organizational skills

Communication skills

Team collaboration

Dependability

Detail oriented

Administrative procedures

Multitasking

Education

Bachelor's degree + 2 years clerical/administrative experience (supervisory)

Associate degree or 60 credits + 3 years clerical/administrative (supervisory)

High school diploma + 4 years clerical/administrative (supervisory)

Education/experience equivalent with supervisory requirement

Tools

Excel

Word

Outlook

CRM

FMS

Job description

IMPORTANT NOTE: Only those serving as a permanent Principal Administrative Associate may be considered.

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution.

DEP is the largest combined municipal and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the city.

Under the direction of the deputy director, with wide latitude for independent judgement, the candidate will be responsible to perform detail-oriented administrative work utilizing several databases including CATS (Clean Air Tracking System), CRM (Customer Relationship Management) database, Department of State (DOS) database and FMS (Fiscal Management System).

Employee Is Responsible For The Following Responsibilities

• Customer assistance to the public via phone, in-person, and e-mail, addressing questions related to existing permitting status, providing information on filing requirements, and providing user friendly instruction for registrations In the CATS system on a rotating schedule as needed.
• Serve as a clerk and to process fees collected for various air permits and applications accessing the Fiscal Management System (FMS) system and excel spreadsheets.
• Accessing the Clean Air Tracking System (CATS) database to review and approve boiler registration renewal applications.
• Access, navigate several databases to investigate title searches received by DEP from the public and vendors to determine if a given property has any outstanding violations.
• Sorting of daily mail to separate fees collected for permits, renewals, and new applications.
• Create/Pull application file folders for pending inspections and return to correct area when completed.
• Process summons in the CRM database; research entities issued summonses by DEP in the Department of State (DOS) database and create packages for summons service to Albany.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
• A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.

Preferred Skills

This position requires excellent organizational and communication skills as well as proficiency in excel, word, outlook along with the ability to work in a team setting and meeting goals in a timely efficient manner.

• Ability to demonstrate dependability and good attendance.
• Ability to adapt and implement new operational procedures.
• Able to work an 8:00am - 4:00pm daily schedule.
• At least five (5) years of detail oriented administrative work experience.
• Ability to manage numerous tasks efficiently and effectively.
• Experience working in a team setting and meeting team goals in a timely manner.
• Thorough knowledge of Microsoft Office (Excel, Word, and PowerPoint) including Outlook and able to navigate databases.
• Excellent Organizational Skills.
• Knowledge working in the CRM/FMS databases.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $55,105.00 - $63,371.00