Air Import Ops Specialist II - Global Logistics

Ait-Worldwide-Logistics; Torrance (CA); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Parental Leave

Pet Insurance

Job summary

AIT Worldwide Logistics is seeking an Air Import Agent II to coordinate day-to-day import operations for international freight forwarding shipments into the USA. The role emphasizes operational excellence and a world-class customer service experience across all modes of transport.

The ideal candidate will have strong knowledge of CargoWise, ability to read and validate documents, and contribute to profitability with accurate cost accruals and timely invoicing.

Qualifications

• High school diploma or equivalent.
• 2-4 years freight forwarding experience preferred.
• Dangerous Goods Certification preferred.
• Certified CargoWise Specialist CCO required.
• Advanced knowledge of CargoWise.

Responsibilities

• Receive and validate customer order (Cargowise Org, Credit, Import POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
• Identify best routing / transit option per customer request/SOP
• Anticipate and secure quotation from vendors/agents for all potential order costs
• Issue customer or overseas office/agent quotation & confirm acceptance
• Receive and validate customer documents
• Track and confirm flight arrival and update system milestone
• Issue Arrival Notice and distribute per customer requirement
• Dispatch inland carriage with subcontractor if applicable
• Track and confirm shipment arrival to final cfs (if applicable)
• Obtain Pick Up # from Carrier & forwarded to relevant parties (if applicable)
• Confirm timely delivery/release of cargo and update system milestone
• Accrue for all costs in CargoWise and perform initial profitability check
• Confirm final costs, ensuring all are accrued and final profitability check complete
• Issue Invoice to customer/overseas office as required
• Distribute documents as per shipper requirement / SOP
• Manage customer reporting and/or additional system milestones as required

Skills

Team player

Customer service

Growth mindset

Communication

Education

High school diploma

Tools

CargoWise

CCO

Job description

AIT Worldwide Logistics is seeking an Air Import Agent II to coordinate day-to-day import operations for international freight forwarding shipments into the USA. The role emphasizes operational excellence and a world-class customer service experience across all modes of transport.

The ideal candidate will have strong knowledge of CargoWise, ability to read and validate documents, and contribute to profitability with accurate cost accruals and timely invoicing.