Air Operations Agent II — Global Freight, Bonus Eligible

Ait-Worldwide-Logistics; Romulus (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

401(k)

Paid Parental Leave

Vacation time

Tuition Reimbursement

Job summary

AIT Worldwide Logistics is seeking an Air Operations Agent II to coordinate day-to-day air import/export of international shipments from the USA. You will qualify shipping requirements, prepare profitable quotations, and manage data entry, bookings, and milestones in CargoWise.

The role requires knowledge of CargoWise, strong analytical skills, and the ability to communicate with customers and international partners.

Qualifications

• High school diploma or equivalent.
• 2-4 Years Freight Forwarding experience preferred
• Dangerous Goods Certification preferred
• Certified CargoWise Specialist CCO required
• Advanced Knowledge of CargoWise
• Advanced math & geography skills
• Identify and resolves problems
• Strong organizational and time management skills
• Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions
• Intermediate knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability
• Intermediate knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company
• Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements
• Basic to intermediate experience using MS Office
• Applies acquired job skills and company policies and procedures to complete assigned tasks
• Ability to read, comprehend and write routine correspondence
• Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one or small group settings

Responsibilities

• Coordinate day-to-day air import and export of international shipments
• Qualify customer shipping requirements and obtain details for quotation
• Prepare profitable quotations accurately
• Process shipments in CargoWise (data entry, bookings, routing, milestones)
• Track delays, damages, and resolve customer issues
• Ensure proper billing within company guidelines and timelines
• Coordinate recovery/delivery schedules with cartage agents and partners
• Communicate problems to customers, partners, and stations as needed

Job description

AIT Worldwide Logistics is seeking an Air Operations Agent II to coordinate day-to-day air import/export of international shipments from the USA. You will qualify shipping requirements, prepare profitable quotations, and manage data entry, bookings, and milestones in CargoWise.

The role requires knowledge of CargoWise, strong analytical skills, and the ability to communicate with customers and international partners.