Air Freight Ops Coordinator — Fast-Paced Logistics Role

Toll Group; City of Long Beach (NY); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Paid vacation and sick time

Floating holidays

Health benefits

Life insurance

401k with company match

Job summary

Toll Group in New York is seeking an entry-level Air Freight Coordinator to assist with booking air shipments, prepare documentation, and enter shipment details in internal systems.

You will monitor status, liaise with airlines and freight forwarders, support invoicing, and ensure compliance under guidance. This role requires 1–2 years in air freight or logistics and proficiency with MS Office.

Qualifications

• 1-2 years' experience in air freight or logistics operations.
• Basic understanding of customs and aviation regulations is an advantage.
• Familiarity with Microsoft Office; exposure to freight systems preferred.
• Strong attention to detail and organizational skills.

Responsibilities

• Assist with booking air shipments and preparing documentation such as air waybills and customs forms.
• Enter shipment details into internal systems and maintain accurate records.
• Monitor shipment status and update stakeholders as directed by senior staff.
• Coordinate basic cargo pick-up and delivery arrangements under supervision.
• Liaise with airlines, freight forwarders, and transport providers for routine needs.
• Respond to standard customer inquiries and elevate complex issues to senior staff.
• Support invoicing and administrative tasks related to air freight jobs.
• Ensure compliance with company procedures and assist with regulatory requirements.

Skills

Attention to detail

Team player

Customer-focused

Fast-paced environment

Tools

MS Office

Freight systems

Job description

Toll Group in New York is seeking an entry-level Air Freight Coordinator to assist with booking air shipments, prepare documentation, and enter shipment details in internal systems.

You will monitor status, liaise with airlines and freight forwarders, support invoicing, and ensure compliance under guidance. This role requires 1–2 years in air freight or logistics and proficiency with MS Office.