Air Freight Operations Specialist – Global Logistics Impact

Toll Group; Los Angeles (CA); Hybrid; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Job summary

Toll Group in Los Angeles seeks an entry-level Air Freight Operations Coordinator to assist with bookings, documentation, and system data entry. You will monitor shipments, coordinate pickups, and liaise with airlines and forwarders to support routine operations.

The role emphasizes accuracy, timely updates, and a proactive, customer-focused approach in a fast-paced logistics environment. Training will cover customs basics and freight software to enable career growth.

Qualifications

• 1–2 years’ experience in air freight or logistics operations (entry-level)
• Basic understanding of customs and aviation regulations is an advantage
• Familiarity with Microsoft Office; exposure to freight systems preferred
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced environment and meet deadlines
• Team player with a proactive and customer-focused approach
• Willingness to learn and take on varied operational tasks

Responsibilities

• Assist with booking air shipments and preparing documentation such as air waybills and customs forms.
• Enter shipment details into internal systems and maintain accurate records.
• Monitor shipment status and update stakeholders as directed by senior staff.
• Coordinate basic cargo pick-up and delivery arrangements under supervision.
• Liaise with airlines, freight forwarders, and transport providers for routine operational needs.
• Respond to standard customer inquiries and elevate complex issues to senior coordinators or managers.
• Support invoicing and administrative tasks related to air freight jobs.
• Ensure compliance with company procedures and assist with regulatory requirements under guidance.

Skills

Attention to detail

Team player

Customer-focused

Organizational skills

Deadline-driven

Education

High school diploma or equivalent

Tools

Microsoft Office

Freight systems

Job description

Toll Group in Los Angeles seeks an entry-level Air Freight Operations Coordinator to assist with bookings, documentation, and system data entry. You will monitor shipments, coordinate pickups, and liaise with airlines and forwarders to support routine operations.

The role emphasizes accuracy, timely updates, and a proactive, customer-focused approach in a fast-paced logistics environment. Training will cover customs basics and freight software to enable career growth.