Logistics Admin Assistant – Start a Freight Forwarding Career

Laufer Group International; New York (NY); On-site; USD 45,000 - 58,000; Full time

Job summary

Laufer Group International is seeking a Logistics Administrative Assistant to support our office and logistics operations at our New York office. You will be the initial face for visitors and callers while providing administrative and documentation support to several logistics teams.

The role requires organization, reliability and a service-oriented approach in a fast-paced environment. The position offers hands-on exposure to freight forwarding and supply chain operations, with opportunities

Qualifications

• Professional, courteous and comfortable interacting with customers, visitors, vendors and employees by phone and in person.
• Strong verbal and written communication skills, including the ability to listen carefully, ask appropriate questions and provide clear information.
• Dependable and accountable, with the ability to follow instructions, meet deadlines and communicate proactively when priorities change.
• Highly organized and detail-oriented, with a commitment to accuracy and quality.
• Ability to manage multiple responsibilities in a fast-paced office environment.
• Strong customer-service mindset and willingness to support multiple teams.
• Proficiency with Microsoft Word, Excel and other common office technology.
• Ability to handle business documents and information with professionalism and discretion.
• Interest in developing a career in freight forwarding, logistics or supply chain management.
• Previous administrative, customer-service or office experience is preferred but not required.

Responsibilities

• Serve as the first point of contact for the office, welcoming visitors and directing them to the appropriate team members.
• Answer and route incoming business calls using a multiline phone system, take accurate messages and respond to general inquiries.
• Provide timely, professional assistance to customers, vendors and other external partners.
• Receive, sort and distribute incoming mail, packages and invoices while coordinating outgoing shipments and correspondence.
• Maintain office supplies, inventory and shared spaces to ensure an organized and professional working environment.
• Schedule meetings and provide administrative support to executives and business leaders as requested.
• Assist with company events, special projects and other general office needs.
• Send master bills of lading, loading confirmations and revised confirmations to carriers and other appropriate parties.
• Sort, rename, scan and upload customs brokerage and shipping documents into the AS/400 system.
• Organize incoming invoices and route them to the appropriate team members based on file number.
• Coordinate the delivery of checks to the lockbox and original house bills of lading to the JFK branch, as applicable.
• Perform additional clerical, administrative and logistics-support responsibilities as assigned.

Skills

Professional communication

Verbal and written communication

Organizational skills

Multitasking

Customer service mindset

Microsoft Word

Microsoft Excel

AS/400 system

Job description

Laufer Group International is seeking a Logistics Administrative Assistant to support our office and logistics operations at our New York office. You will be the initial face for visitors and callers while providing administrative and documentation support to several logistics teams.

The role requires organization, reliability and a service-oriented approach in a fast-paced environment. The position offers hands-on exposure to freight forwarding and supply chain operations, with opportunities