Air Freight Import Specialist - Hybrid & Flexible Hours

AIT Worldwide Logistics, Inc.; Chicago (IL); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

39-hour work week (CCNL)

Meal vouchers

Smart working allowance

Hybrid work model

Private health insurance

Volunteer time

Competitive base salary according to 3

Job summary

AIT Worldwide Logistics is seeking a Specialist Air Freight to ensure compliant, timely processing of import operations and to support smooth service delivery for customers and internal teams.

You will handle quotation preparation, order entry, billing support, and documentation while upholding high service quality. Fluency in Italian and English helps build strong client relationships and effective cross-border coordination.

Qualifications

• 1–3 years of experience in international forwarding.
• University degree is a plus.
• High school diploma in business, international commerce or languages.

Responsibilities

• Process and register import shipments including entry and execution.
• Organize freight movements and customs handling while monitoring timelines and compliance.
• Prepare, monitor, and follow up on quotations and customer orders.
• Prepare billing, ensure invoicing accuracy, and support KPI reporting.
• Prepare and manage operational documents (bills of lading, customs docs).
• Support customers and agents, handle complaints and CAPA activities.
• Document, file, and optimize workflows; assist supervisors on projects.
• Execute Dangerous Goods shipments in compliance with laws.

Skills

International forwarding experience

Fluent Italian

Fluent English

Customer service mindset

Education

University degree

High school diploma in business or related

Job description

AIT Worldwide Logistics is seeking a Specialist Air Freight to ensure compliant, timely processing of import operations and to support smooth service delivery for customers and internal teams.

You will handle quotation preparation, order entry, billing support, and documentation while upholding high service quality. Fluency in Italian and English helps build strong client relationships and effective cross-border coordination.