Air Import Specialist

Savino Del Bene; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A global logistics firm is seeking an Air Import Specialist to join their team in Chicago. The ideal candidate will manage export documentation, ensure regulatory compliance, and maintain strong client relationships. Requires a High School diploma and 2 years experience in freight forwarding. Strong communication and organizational skills are essential. This role emphasizes customer satisfaction and offers opportunities for adaptation in a dynamic work environment.

Qualifications

• 2 years experience with a freight forwarder or export agency is preferred.
• Must demonstrate an ability to manage documentation accurately.
• Highly organized with excellent customer service skills.

Responsibilities

• Receive, review, and process export documentation for accounts.
• Communicate with overseas agents to ensure proper documentation.
• Maintain shipment files and ensure billing is completed timely.

Skills

Understanding of Import Regulations

Customer satisfaction emphasis

Communication skills

Math skills for dimension conversions

Organizational skills

Education

High School Diploma or GED

Tools

MS Office

Job description

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 285 offices and 4,500 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services and warehousing third-party solutions servicing several Vertical Markets. We are currently seeking an Air Import Specialist to join our growing team.

Essential Duties and Responsibilities

• Receive, review, and process export documentation for accounts.
• Must have a better than average understanding of the Import Regulations or other government agency regulations that govern exports.
• Must have a better-than-average understanding of TSA regulations.
• Ensure documentation is accurately processed, distributed, and released to carriers, customers, and agents in a timely manner.
• Obtain and create quotes for shipments and source the best method of transportation.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipments and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies, and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed in a timely fashion.
• Assist as a backup for alternate accounts.
• Perform other duties as assigned.
• Must be able to perform essential job functions with or without reasonable accommodations.

Preferred Qualifications

• High School Diploma or GED required.
• 2 years experience with a freight forwarder or export agency
• Knowledge of incoterms
• Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions
• Intermediate to Advanced PC skills - MS Office
• Highly organized
• Professional and courteous demeanor
• Displays a flexible and open-minded willingness to adapt to new environments and be a team player