Specialist Air Freight Import

AIT Worldwide Logistics, Inc.; Chicago (IL); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

39-hour work week (CCNL)

Meal vouchers

Smart working allowance

Hybrid work model

Private health insurance

Volunteer time

Competitive base salary according to 3

Job summary

AIT Worldwide Logistics is seeking a Specialist Air Freight to ensure compliant, timely processing of import operations and to support smooth service delivery for customers and internal teams.

You will handle quotation preparation, order entry, billing support, and documentation while upholding high service quality. Fluency in Italian and English helps build strong client relationships and effective cross-border coordination.

Qualifications

• 1–3 years of experience in international forwarding.
• University degree is a plus.
• High school diploma in business, international commerce or languages.

Responsibilities

• Process and register import shipments including entry and execution.
• Organize freight movements and customs handling while monitoring timelines and compliance.
• Prepare, monitor, and follow up on quotations and customer orders.
• Prepare billing, ensure invoicing accuracy, and support KPI reporting.
• Prepare and manage operational documents (bills of lading, customs docs).
• Support customers and agents, handle complaints and CAPA activities.
• Document, file, and optimize workflows; assist supervisors on projects.
• Execute Dangerous Goods shipments in compliance with laws.

Skills

International forwarding experience

Fluent Italian

Fluent English

Customer service mindset

Education

University degree

High school diploma in business or related

Job description

Introduction

Move the world with us!

AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!

Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!

Overview

As Specialist Air Freight, you will ensure the compliance with and implementation of customer-specific work processes and procedures across import operations. You will be responsible for the accurate and timely processing of assigned administrative tasks, supporting smooth operational execution and high service quality for customers and internal stakeholders.

Responsibilities

• Processing and registering import shipments, including order entry and execution
• Organizing freight movements and customs handling while monitoring timelines, appointments, and compliance
• Preparing, monitoring, and following up on quotations and special customer orders
• Preparing billing, ensuring accurate invoicing, and supporting accounting through statistics and KPI maintenance
• Preparing and managing operational documentation, including delivery bills, bills of lading, letters of credit compliant documents, and customs paperwork
• Supporting and advising customers and agents while handling complaints, NCRs, and CAPA activities
• Documenting, filing, and optimizing workflows while performing general administrative tasks and supporting supervisors in projects
• Executing Dangerous Goods shipments in full compliance with all applicable laws and regulations

Qualifications

• 1-3 years of working experience in international forwarding
• University degree (nice to have)
• Diploma (High school) in business or international commerce or foreign languages
• Fluent Italian and English
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus – we serve a wide variety of customers and building relationships is a part of our culture!

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.

What AIT Can Offer You

We believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:

• Work-life balance perks: a 39-hour work week and flexible working hours in line with the CCNL (National Collective Labour Agreement)
• Meal vouchers to make your lunch breaks easier and more enjoyable
• Smart working allowance to support remote work-related expenses
• Hybrid work model: one day of home office per week for added flexibility
• Private health insurance for extra peace of mind
• Volunteer time: up to 5 hours annually to contribute to causes that matter to you
• According to the CCNL Logistica Trasporto Merci e Spedizione the minimum salary for this position at level 3 is EUR 1.916,84 gross per month. The final offer will depend on the candidate’s experience, qualifications, and skills.