AI & Workflow Transformation Lead — NYC

Brobston Group LLC; New York (NY); On-site; USD 130,000 - 180,000; Full time

Job summary

Brobston Group LLC seeks a Process Innovation Lead, AI & Workflow Transformation, to architect and drive workflow changes across key business processes. The role diagnoses challenges, redesigns workflows, evaluates AI solutions, and translates needs for delivery teams in an in-office New York setting.

The ideal candidate has extensive experience leading large-scale transformations, strong cross-functional collaboration, and a track record in retail or consumer-facing industries.

Qualifications

• 7+ years of professional experience in process innovation or related fields.
• Proven track record leading large-scale transformation from concept to delivery.
• Experience with cross-functional processes in retail or consumer-facing industries.
• Experience applying AI and automation to solve business problems.
• Strong communication and stakeholder management across global teams.

Responsibilities

• Identify operational challenges and opportunities for workflow improvement across business functions.
• Redesign processes to improve decision-making, efficiency, visibility, and scalability.
• Evaluate AI, automation, and technology solutions against business needs.
• Translate business requirements into actionable deliverables for implementation teams.
• Build business cases and ROI models to support prioritization and investment decisions.
• Partner with stakeholders and delivery teams to ensure successful execution and continuous improvement.

Skills

Process innovation

Product management

Consulting

Digital transformation

Agile methodologies

Tools

Low-code/no-code platforms

Workflow technologies

Job description

Brobston Group LLC seeks a Process Innovation Lead, AI & Workflow Transformation, to architect and drive workflow changes across key business processes. The role diagnoses challenges, redesigns workflows, evaluates AI solutions, and translates needs for delivery teams in an in-office New York setting.

The ideal candidate has extensive experience leading large-scale transformations, strong cross-functional collaboration, and a track record in retail or consumer-facing industries.