Remote AI Workflow Architect & Enterprise Systems Lead

CSAA; Oregon; Remote; USD 144,000 - 193,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-first / Home-Flex

Flexible workplace

Job summary

CSAA Insurance Group (CSAA IG) invites an experienced AI Workflow & Systems Designer to partner with business and technology teams. The role leads discovery, designs how people and AI work together, and translates needs into ready-to-build system-of-work designs.

You will drive end-to-end workflows, connect across departments, and create artifacts to guide architecture, delivery, and adoption of AI-enabled solutions.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, workflow/process transformation, design strategy, digital transformation, product/service innovation, management consulting, or product management.
• Strong AI fluency and understanding of human-AI interaction.

Responsibilities

• Lead AI Workflow Reinvention and Systems-of-Work Design across business and technology.
• Design end-to-end systems of work connecting front-stage experiences with backstage processes and AI agents.
• Create implementation-ready design artifacts and surface cross-system requirements early.

Skills

AI fluency

design thinking

facilitation

visual communication

Education

Bachelor's degree or equivalent practical experience

10+ years of dynamic experience in systems design and related fields

Job description

CSAA Insurance Group (CSAA IG) invites an experienced AI Workflow & Systems Designer to partner with business and technology teams. The role leads discovery, designs how people and AI work together, and translates needs into ready-to-build system-of-work designs.

You will drive end-to-end workflows, connect across departments, and create artifacts to guide architecture, delivery, and adoption of AI-enabled solutions.