AI Technical Learning Architect & Delivery Lead

salesforce.com, inc.; New York (NY); On-site; USD 140,000 - 194,000; Full time

Job summary

Salesforce is seeking a Technical Learning Experience & Delivery professional to design, develop, and scale world-class technical learning experiences for Builders, enabling them to design, build, deploy, and optimize AI-powered solutions. The role blends strategy, content development, and hands-on delivery, with collaboration across Product, CoE, SMEs, and field practitioners.

Approximately 10-20% of time is spent delivering Bootcamps, workshops, and Train-the-Trainer programs, while ensuring

Qualifications

• Strong technical foundation in software, AI, data, architecture, and enterprise tech.

Responsibilities

• Design end-to-end technical learning journeys for Builder roles.
• Develop curriculum strategies for onboarding and product readiness.
• Translate AI, product, and engineering concepts into practical learning experiences.
• Create modular curricula that scale globally and evolve with products.

Skills

Technical Learning

Curriculum Architecture

Train-the-Trainer

Facilitation

Job description

Salesforce is seeking a Technical Learning Experience & Delivery professional to design, develop, and scale world-class technical learning experiences for Builders, enabling them to design, build, deploy, and optimize AI-powered solutions. The role blends strategy, content development, and hands-on delivery, with collaboration across Product, CoE, SMEs, and field practitioners.

Approximately 10-20% of time is spent delivering Bootcamps, workshops, and Train-the-Trainer programs, while ensuring