AI Security Solutions Engineer – Expansion Growth

Darktrace; New York (NY); On-site; USD 144,000 - 240,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Parental leave

Pet insurance

Life insurance

Commuter benefits

401(k)

Employee Assistance Program

Job summary

Darktrace, a global leader in AI-driven cybersecurity, is seeking a Solutions Engineer on the Expansion Team. You will partner with Expansion Account Executives and Technical Success Managers to drive growth within existing customers, guiding the technical expansion from discovery to value realization.

You will own technical strategy for upsell and renewals, translate insights into new use cases, design scalable deployments across hybrid cloud environments, and collaborate with security, IT, and

Qualifications

• Experience in Solutions Engineering, pre-sales, or technical account roles (cybersecurity/SaaS).
• Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures.
• Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments.
• Proven ability to expand accounts, design solutions, and influence stakeholders.
• Strong communication, analytical, and consultative selling skills.
• Fundamental understanding of AI technologies (LLM, ML, NLP).
• Bachelor’s degree or higher preferred (or equivalent experience).
• Relevant Cloud, Security, and/or AI certifications are a plus.

Responsibilities

• Lead technical strategy for upsell, cross-sell, and renewals.
• Identify expansion opportunities, risks, and technical whitespace.
• Build long-term credibility with Security, IT, and Cloud stakeholders.
• Conduct ongoing discovery of customer environments, threats, and adoption gaps.
• Translate insights into new use cases and expansion opportunities (MEDDPICC).
• Align solutions to business outcomes, ROI, and success metrics.
• Expand and optimize deployments across core and cross-platform products.
• Advise on integrations, performance, and architectural trade-offs.
• Uncover and align solutions to SOC workflows and analyst efficiency.

Skills

Solutions Engineering

Pre-sales

Cybersecurity

Networking

Cloud architectures

Security architectures

AI basics

Consultative selling

Communication

Analytical

Education

Bachelor's degree or higher

Tools

SIEM

SOAR

EDR/XDR

Job description

Darktrace, a global leader in AI-driven cybersecurity, is seeking a Solutions Engineer on the Expansion Team. You will partner with Expansion Account Executives and Technical Success Managers to drive growth within existing customers, guiding the technical expansion from discovery to value realization.

You will own technical strategy for upsell and renewals, translate insights into new use cases, design scalable deployments across hybrid cloud environments, and collaborate with security, IT, and